VA Visit, Part 2

I was awake all night.  couldn’t sleep for shit, i was too angry.  i spoke with several people and became more and more convinced that what happened was blatant discrimination.  so much so that my veteran friends urged me to go back in the morning and contact the Patient Advocate.  so i did.  they couldn’t believe it.  they agreed that what she did was illegal and were going to write a formal reprimand for her.  they then took me and we went to the records section where they hand walked my name change all through the system until it was done.  it took about five hours to complete rather than the “two weeks or a month…but they won’t accept it and they will send it back” than the clerk originally assured me would happen.  her supervisor agreed that her actions were illegal and was going to write her up.

i asked her why she was so angry, being so mean, contentious and disrespectful to me… she simply rolled her eyes up, turned her back on me and muttered something about me being too stupid to understand what she was saying.  with incredulity (given that she had not been able to read the document that she had recently handed me) i asked her if she was actually serious… if she seriously thought that the language that we were both sharing and communicating with was something that i didn’t understand.

it was one of the single rudest, most disrespectful experiences of my life.

i have decided to retain an attorney and the Patient Advocate and her supervisor thought that may be a good step to take.

i was screwed over in a civil rights way before and i didn’t understand and was too fearful to fight for my rights.  not any longer.

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